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Previous Posts

More than just a trend: Why the on-demand economy is here to stay

There are two kinds of people: Those who think the on-demand economy is a bubble waiting to burst, and those who think it's the bedrock of future commerce. 

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Jun 30, 2017
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Amazon Prime has changed the game for small retailers – but it hasn't won it

Jeff Bezos may just be the Michael Jordan of e-commerce. When you're down a 24-pack, have a barbecue in one hour and no way to get to the liquor store, Amazon Prime Now swoops in with a...

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Jun 30, 2017
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The secret to better last mile customer service: Managing expectations

Amazon Prime has fundamentally shifted customer expectations (researchers call this the "Prime Effect"), and not just through two-day shipping. According to CIO contributor Jennifer Lonoff Schiff,...

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Jun 29, 2017
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How to keep calm and embrace the 21st-century consumer mindset

Do you hear that? It's the sound of millions of customers' expectations being shattered, and for reasons most companies are aware of but don't know how to address. 

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Jun 29, 2017
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The Art of Route Optimization for Fleet Management: Machines vs. Humans

Route optimization for delivery management software began as an advanced feature, became an industry standard, and has now evolved into an art.  When done correctly, it’s an exquisite partnership...

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May 1, 2017
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